FAQs – Byalphacouture

What are fascinators made of?

Fascinators are typically made from a variety of materials, including:

- Fabric (such as lace, satin, or silk)
- Sinamay, Crinoline, Felts, Leather, etc.

- Flowers (real or artificial)

-Feathers

- Beads or sequins
- Netting or tulle
- Ribbons or trim
- Sometimes even jewelry or other decorative elements

These materials are often combined and styled in creative ways to create a unique and eye-catching headpiece. Fascinators can range from simple and understated to elaborate and dramatic, depending on the occasion and personal style.

How much are your fascinators, hats, and hatinators?

Cost varies depending on materials, size, and complexity. Prices generally range from $80.00 – $250.00. and up.

Do I have to pay upfront?

Yes. Payment is required upfront to secure your place on "The Design Board" for bespoke designs or to have your item shipped. No items will be shipped without prior payment.

What is a bespoke design?

A bespoke design is a custom creation tailored to complement your outfit. Each design is priced individually, as materials and designs differ for each client.

How do I place an order?

You can place an order in several ways:

By telephone: Call Janet Andoh at +1 (678) 919-9998 or +1 (207) 409-0692.
By email: Send your queries to info@byalphacouture.com.
In person: Make an appointment to visit the Ellenwood Studio.
Via Zoom: Schedule a consultation by Zoom.

What is your time frame?

Orders typically take 2-4 weeks to complete. Shorter timelines may be accommodated depending on workload—contact us directly for urgent orders.

What do you charge for postage and packaging?

Postage and packaging depend on the shipping option, distance, and package size. This is typically calculated at Check Out. Estimated time frames for delivery are as follows:

Express Shipping: 1-2 business days.
Priority Shipping: 2-3 business days.
Regular Shipping: 5-11 business days.

Shipping costs (depending on size of box):

Priority Mail (US): $25.00 and up
UK: $34.00 and up
Canada: $24.00 and up
Rest of the World: Determined by package size and distance.

What payment options do you have?

We accept the following payment methods:

Online: Secure payment via PayPal.
By email: PayPal invoice for email or phone orders.
By telephone: Credit card payment (Visa or MasterCard; 3% fee applies).
Direct payment through Zelle.
In person: Cash.

Can I try before I buy?

If we have a sample available, you may try it at our Workroom. Custom-made pieces are not available for trial due to hygiene reasons.

Can you customize a piece?

Yes! Minor customizations are free of charge unless they involve substantial changes that incur additional costs. Contact us to discuss your requirements.

Can you copy a design I’ve seen?

No, copying another designer's work is unethical and illegal. However, we can use an idea as inspiration and tweak designs to suit your preferences.

Can I email a picture of my dress to you?

Yes, but for better accuracy, we recommend sending a fabric sample or requesting swatches to ensure a perfect color match.

Can I wash my hat or fascinator?

No. Washing can damage the shape and color. Use a low-tack adhesive tape to remove dust or particles gently.

What types of weddings can I wear a fascinator to?

Fascinators are appropriate for any wedding unless the bride specifies otherwise. They add color and personality to your outfit and are a fun accessory to wear!

Is there anything I should know about wearing a fascinator to a wedding?

Unlike hats, fascinators can be worn indoors and in religious buildings. The mother of the bride traditionally dictates when guests may remove their hats or fascinators.