FAQs – Byalphacouture

What are fascinators made of?

Fascinators can be made of various types of fabrics and materials, all of which are combined to create a unique design. Common materials include:

Sinamay: A fabric made from banana plant fibers, often used for the base and decorative loops or curls.
Feathers: Goose, ostrich, guinea fowl, or peacock feathers.
Crinoline: A stiff fabric used for architectural decorative elements.
Lace: Adds delicate beauty to the fascinator.
Silk flowers: A traditional decorative element adding femininity.

How much are your fascinators, hats, and hatinators?

Cost varies depending on materials, size, and complexity. Prices generally range from $50.00 – $200.00.

Do I have to pay upfront?

Yes. Payment is required upfront to secure your place on The Design Board for bespoke designs or to have your item shipped. No items will be shipped without prior payment.

What is a bespoke design?

A bespoke design is a custom creation tailored to complement your outfit. Each design is priced individually, as materials and designs differ for each client.

How do I place an order?

You can place an order in several ways:

By telephone: Call Janet Andoh at +1 (207) 409-0692 or +1 (207) 221-5461.
By email: Send your queries to info@byalphacouture.com.
In person: Make an appointment to visit the South Portland Workroom.
Via Skype: Schedule a consultation by Skype (Username: Janet Andoh).

What is your time frame?

Orders typically take 2-4 weeks to complete. Shorter timelines may be accommodated depending on workload—contact us directly for urgent orders.

What do you charge for postage and packaging?

Postage and packaging depend on the shipping option, distance, and package size. Approximate costs:

Express Shipping: 1-2 business days.
Priority Shipping: 2-3 business days.
Regular Shipping: 5-11 business days.

Shipping costs:

Priority Mail (US): $12.00 – $40.00
UK: $16.75 – $24.00
Canada: $10.75 – $18.00
Rest of the World: Determined by package size and distance.

What payment options do you have?

We accept the following payment methods:

Online: Secure payment via PayPal.
By email: PayPal invoice for email or phone orders.
By telephone: Credit card payment (Visa or MasterCard; 3% fee applies).
In person: Credit card, check, or cash.

Can I try before I buy?

If we have a sample available, you may try it at our Workroom. Custom-made pieces are not available for trial due to hygiene reasons.

Can you customize a piece?

Yes! Minor customizations are free of charge unless they involve substantial changes that incur additional costs. Contact us to discuss your requirements.

Can you copy a design I’ve seen?

No, copying another designer's work is unethical and illegal. However, we can use an idea as inspiration and tweak designs to suit your preferences.

Can I email a picture of my dress to you?

Yes, but for better accuracy, we recommend sending a fabric sample or requesting swatches to ensure a perfect color match.

Can I wash my hat or fascinator?

No. Washing can damage the shape and color. Use a low-tack adhesive tape to remove dust or particles gently.

What types of weddings can I wear a fascinator to?

Fascinators are appropriate for any wedding unless the bride specifies otherwise. They add color and personality to your outfit and are a fun accessory to wear!

Is there anything I should know about wearing a fascinator to a wedding?

Unlike hats, fascinators can be worn indoors and in religious buildings. The mother of the bride traditionally dictates when guests may remove their hats or fascinators.